• HOW CAN I ORDER?

    Orders can be placed directly through the website. Once you have added the last item to your shopping cart please follow the checkout process. It is not possible to place an order via phone.

  • CAN I CANCEL OR CHANGE MY ORDER?

    Orders can be cancelled or changed only if they have not been prepared for dispatch. Please be aware that orders are generally shipped within one working day, hence we cannot guarantee that requests to cancel or change orders can be accommodated.

    Please CONTACT US as soon as possible if you want to cancel or change an order. It is likely that a second order will need to be placed.

  • HAS MY ORDER BEEN SUCCESSFUL?

    You will receive a confirmation email upon ordering, this will include your order number and details.   

    If you don't receive this email, please contact us HERE.

  • CAN I HAVE MY ORDER DELIVERED TO A DIFFERENT ADDRESS?

    Yes, we can deliver any where in Australia.  Why not deliver straight to family, friends, your workplace or even a a holiday destination. Please include the delivery address details when ordering.

  • CAN I SEND ORDERS TO MORE THAN ONE ADDRESS?

    Yes, but you must place each order separately.

  • CAN I PLACE AN ORDER FROM A FOREIGN COUNTRY?

    You can place an order from a foreign country; however orders can only be shipped to Australian addresses. To find out more please see the Shipping FAQs below.

  • I HAVEN'T USED MY BLOCCS® COVER ARE THEY RETURNABLE?

    We hope that you are happy with your cover but if it has been less than 30 days since purchase and the cover is unused and in its original condition you are able to return it. Simply create an account here. Once logged in you should be able to see your order details as well as an option to request a return. Once approved you will receive an email with the return instructions.

    For more information please see our return policy.

  • I HAVE RECEIVED MY COVER BUT WOULD LIKE TO EXCHANGE IT FOR A DIFFERENT SIZE

    If you need a different sized cover from your original order you can return your cover and reorder one in the correct size.

    We are always available to help with any sizing inquiries you can check out our sizing page or contact us directly if you need any help.

  • WHAT FORMS OF PAYMENT ARE ACCEPTED?

    We accept all major credit cards including Visa, Mastercard and American Express. To help speed up your shopping experience we also accept Shop Pay, Apple Pay and Google Pay.   

    Shipping options may differ between payment methods.

  • WHEN WILL I BE CHARGED?

    All payments are charged at the time of order through those services per their standard usage agreements. Bloccs® does not retain your payment information.  

SHIPPING & POSTAGE

  • STANDARD SHIPPING

    Cost and delivery times are calculated at checkout.

    Delivery is charged per product.

  • EXPRESS SHIPPING

    Cost and delivery times are calculated at checkout.

    Delivery is charged per product.

  • Shipping may vary for more rural areas and during peak shipping times. Estimated delivery time is calculated at checkout but is subject to change.

SHIPPING FAQS

  • If you have any other questions our team are more than happy to help :-)

    CONTACT US
SHOP ALL PRODUCTS

Follow Us on Facebook,  Instagram, TikTok or YouTube

#SavedOurVacation #Bloccs #Bloccs AtHome